In Pursuit of an Effortless Experience

European Locale | 4-6 June 2019*

Join us at #CCFrost

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This event is a hub of ideas, inspiration, and industry connections for customer service and customer contact executives who strive to innovate the customer experience. Customer Contact Europe will prepare you for the future of customer care by providing pragmatic real world experiences, insight, best practices and tools for embracing and accelerating digital transformation.

A Can’t Miss, One of a Kind Event!

Expect the Unexpected

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Snapshot of our Previous Event Participants

Our Participants Say It’s Best

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“Gained insights on how other companies and peers are tackling similar business issues and challenges – great practical take aways and learnings.”

Gemma de Koning, Senior Director Operations Europe, Stryker Corporation

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“Refreshing and great to gain insight from successful leaders.”

Neil Sturrock, General Manager, Contact Centres Worldwide, TUI UK Limited

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“Thanks ever so much for yet another perfectly run event.”

Jan Smets, Director Retail and Customer Care, bpost

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“The Customer Contact Executive MindXchange event is among the very best of its kind. Knowledgeable speakers as well as diverse and high quality participants from various industries brought many new ideas and inspiration. The Frost & Sullivan Team did a great job of facilitating networking through a variety of well coordinated activities and digital tools. Well done!!”

Raymond Löhr, Director Customer Retention and Telemarketing, Vodafone Germany

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“Through practical presentations and subsequent dialogues with peers I was able to validate my team’s strategy.”

Serge Burger, Director, Franke Holding AG

Contact Us

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