Measuring the Impact of Customer Self-Service Options

Measuring the Impact of Customer Self-Service Options

By Cippy Seidler Director, Consumer Care Center Banner Health     In recent history, consumers viewed self-service as a negative. Today, it’s a must to provide a variety of options for customers to communicate or process transactions with your company.  This...

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Customer Contact Europe
Oxford, United Kingdom
4100 Chancellor Court,
Oxford Business Park,
Oxford OX4 2GX

Phone: +44 (0)1865 398644
Email: alan.bowman@frost.com

About the Event

Customer Contact Europe will prepare you for the future of customer care by providing pragmatic real-world experiences, insight, best practices and tools for embracing an accelerating digital transformation.