SKY CONTACT CENTRE SITE TOUR AND EXECUTIVE ROUNDTABLE

13 June 2018

Wednesday, 13 June 2018

Customer Contact Europe is excited to partner with Sky to host our site tour!

About Sky:

We are part of Europe’s leading entertainment and communications business. With over 22 million customers across five countries, Sky is making life easier by entertaining and connecting people.

We know the Hallmark of a service–centric technology firm consists of staff that are engaged & enthusiastic about providing a world class customer experience.

We feel our purpose is to bring better content and innovation to all of our customers; better connecting them to more of what they love.

We make our products affordable so millions can join in. And we back it all up with a commitment to exceptional customer service.

We want Sky to be a great place to work; somewhere where people can be their best.

We have a headquarters in Dublin that boasts a 500 seat contact centre where we are integrating traditional methods of contact and digital transformation.

We never forget that Sky is a choice.

We hope you can join us 13 June 2018  at the Sky Ireland Headquarters so we can demonstrate:

  • Our focus on our People, under the Grow@Sky umbrella, including our industry recognised leadership development programme
  • How we value and protect our customer base using innovative customer value management, loyalty, and the support of our Sales model office
  • Our Digital First strategy

We Believe in Better!

Sky Contact Centre Site Tour & Executive Roundtable Agenda

IMPORTANT: Please note participation in this event incurs an additional fee, except for Customer Engagement Leadership Council Members. See register link for details.

16:30


Sky Site Tour
Shuttle Check-In for Site Tour. Transportation will be provided.

18:30


Customer Engagement Leadership Council Executive Roundtable
Hors d’oeuvres, beer, wine, and beverages will be served.

19:30


Sky Site Tour and Executive Roundtable Conclude
Shuttle Transportation to Clontarf Castle Hotel Provided.

Venue

Sky Headquarters

Burlington Plaza 1, Burlington Road,
Dublin, County Dublin, DUBLIN 4
Website: www.sky.com/contact
Phone: 08442 411 411

Register Now

Customer Engagement Leadership Council Members

Members receive complimentary admission to the Sky Contact Centre Site Tour

Non-Members

Non-members are invited to participate in the Sky Contact Centre Site Tour for an investment of €75

Become a Council Member to gain access to tours, events, virtual calls, and an amazing network of executives!
Click here for full details.

Contact Us

The Customer Engagement Leadership Council, a Frost & Sullivan Professional Development Community, is the world’s foremost member-driven, global business leadership network for senior-level executives in customer experience, marketing, and customer care.

The Council enables business leaders to deepen customer engagement by focusing on the intersection of critical business and technology issues that will drive growth for themselves and their organisations. Members interact year-round through a variety of in-person events and site tours, virtual roundtables and on-demand programs to share knowledge, learn best practices and solidify their mission and strategies for the future.

You will have a chance to meet many Customer Engagement Leadership Council members, and you may decide membership is a great next step to advance your executive network and professional development.

Our Contact Information:

Brittney Gasca

Membership Services Manager,
Frost & Sullivan
Email: brittney.gasca@frost.com
P: 1-210-247-2400

Alan Bowman

Sales Manager,
Frost & Sullivan
Email: alan.bowman@frost.com
P: +44 1865 398 644

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